- Edwards Technical Writing is a well-organized and client-focused professional writing business, that emphasizes clear communication and flexibility. Here are some tips for working with Alison:
1. Define Project Scope Clearly
Spend time during initial discussions to clarify the scope, objectives, and desired outcomes. This will help Alison prepare a more precise contract and timeline.
2. Respect the NDA Process
Be prepared to sign a non-disclosure agreement before discussing project specifics. This ensures mutual confidentiality and establishes trust.
2. Understand the Billing Structure
Proposals: Expect a billable hours model for proposals, with detailed invoices showing task breakdowns and associated time.Editing Projects: If you prefer predictability, request a fixed-price estimate, but billable hours are also an option. Appreciate her fairness—any unused time in fixed-price estimates is credited back to you.
3. Collaborate on Revisions
Take advantage of the unlimited revisions within the agreed scope. Provide clear feedback during each round to maximize efficiency.
4. Page Metrics and Hourly Rates
Review the rate card (contact Alison) to understand how Level of Effort (LOE) is estimated. This ensures transparency about costs.
5. Work Within Her Scheduling Priorities
For RFPs, plan early to secure her availability. As she handles only one RFP at a time, communicate your timelines and ensure they align with her schedule.
For non-RFP projects, inquire about her capacity to accommodate based on workload
6. Emergency Deadlines
For tight timelines (24 hours or less), expect a higher rate of $60/hour, and understand that only billable hours will be used.
7. Contract Customization
Be open to reviewing the contract and suggest any specific clauses or adjustments. Alison’s use of Legal Shield demonstrates her commitment to legally sound agreements.
8. Clear Communication
Given her emphasis on client satisfaction, maintain regular and transparent communication. This helps ensure the final deliverables meet your expectations.
Alison’s approach, from her detailed billing practices to her willingness to provide unlimited revisions, makes her a reliable and professional choice for technical writing and editing projects.
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How to make the most of your working relationship with Edwards Technical Writing:
Since Alison only works on one RFP at a time, ensure you reach out well in advance of deadlines. Share preliminary materials and background information early to maximize her preparation time.
Provide Detailed Feedback
During the revision process, detailed and constructive feedback will ensure quicker turnaround and higher-quality results. Use specific examples to highlight changes or improvements needed.
4. Understand the Page Metrics
If you’re working on an editing project, familiarize yourself with her rate card (contact Alison) and how she calculates LOE. This will help you budget more effectively to anticipate costs.
5. Communicate Any Urgent Needs Promptly
If you foresee a rush project, notify her as soon as possible. While her 24-hour rate is higher, giving her early notice may allow her to plan and deliver efficiently.
6. Ask About Related Services
If you require additional writing or editing support beyond RFPs or reports (e.g., user guides, training materials/manuals, presentations, or resumes), inquire about availability and expertise in those areas.
7. Be Flexible with Edits and Deadlines
Understand that Alison prioritizes quality over speed, especially for complex projects. This may mean allowing time for her to focus on delivering exceptional results.
8. Consider Long-Term Collaboration
If you foresee multiple projects in the future, discuss the potential for a retainer or ongoing support agreement. This might streamline scheduling and provide consistent support.
9. Leverage Her Expertise
Alison has extensive knowledge of technical writing. Don’t hesitate to ask her for strategic advice or suggestions to strengthen your proposal or document.
10. Review Deliverables Promptly
Review her work as soon as possible after submission. Quick feedback can prevent delays, especially if further revisions are required.
By fostering a collaborative relationship and aligning expectations early, you can make the most of Alison’s expertise and client-focused approach.